what they said what you heard and is what you heard what they meant. and what about what they didn't say?"
As an author, broadcaster, educator and consultant
Nance has seen first-hand how words - spoken and
unspoken - make a difference.
Powerful conversations can
quickly make a difference in the lives of individuals and
Conversations: What to Say When You Don't Know What to Say -
is a communication handbook
helping people around the world communicate more effectively
during life's inevitably awkward or difficult moments.
Recently released in paperback, the book has been published in
China, South Korea, Germany, France, Brazil, The Czech
Republic, Holland, and Sweden.
Clients and organizations have given over 10,000 copies of her
book to employees, customers, patients and friends.
ask Nance to provide workshops and executive education
programs so that they maximize teamwork, go from good to
great, increase creativity or overcome obstacles that are
blocking them from being even more successful.
she is offering an entertaining, interactive, motivational
keynote or is emceeing an entire program, Nance inspires
audiences to learn powerful ways to change their lives and to
leave the event motivated to take action. Often organizations
ask her to return as speaker and emcee.
Business, Non-Profits, Universities
Working with CEOs, founders, boards of directors, foundations,
hospitals and universities, Nance provides counsel and
strategic direction, assesses roadblocks, and offers targeted
consulting to help an organization become more productive,
achieve their performance goals and... Go from Good to Great.
Guilmartin is by far one of the most talented and thoughtful
organizational development consultants with whom I have ever
Mark Rosenberg -
Florida International University
BIOGRAPHY: Translating awareness into
Guilmartin is a four-time Emmy award winning journalist,
business advisor, keynote speaker and leadership educator.
Using a unique journalistic method of inquiry, she
teaches people to succeed in times of change, rapid growth or
uncertainty. Clients and audiences raise their
"Communication IQ" by learning to have the important,
often difficult conversations today's world
demands-communicating in ways that inspire breakthroughs,
foster teamwork and enable individuals and organizations to go
from being good, to being great.
breakthroughs came when she was a Westinghouse Broadcasting
executive and launched the Designated Driver Program
and the For Kids' Sake and Time to Care campaigns,
resulting in nation-wide behavior changes and new
public-private partnerships. Before entering television, she
was press secretary to the late U.S. Senator Paul Tsongas.
Tufts University graduate, she honed her listening skills as a
news writer at CBS radio in Boston and as editorial director
book, Healing Conversations: What to Say When You Don't
Know What to Say (Wiley,2002) is published in
languages. She gives keynotes, workshops, and emcees programs
for thousands of audience participants and is often asked to
return. Executives have given over 10,000 copies of her book
to employees, patients and clients as a resource for having
include: IBM, Whole Foods Markets, Florida International University
(F.I.U.), Serono-Pfizer Pharmaceuticals, Young Presidents
Organization, Baptist Hospital of South Florida, Gibraltar
Bank, University of Miami's Sylvester Cancer Center, The
Lenox Hotel, F.I.U School of Business, Ocean Air
Transportation, Harvard School of Public Health, Robert Wood
Johnson Foundation, The Massachusetts Teachers Association and
the Florida Board of Governors. In addition, executives rely on Nance for executive coaching for themselves and for their senior team.
Hospitals around the
Country ask Nance
to present Grand Rounds and professional development programs
including: Baptist Health South Florida; Covenant Health Care
and the Froedert Medical College, Milwaukee; Sylvester
Cancer Center, Miami; Barrow Neurological Center, Phoenix;
University of San Francisco; Texas Scottish Rite Children's
Hospital, Dallas; and University of Miami Nursing School.
Working with neurologists in 35 cities, she participated in a
national tour to empower people living with multiple sclerosis
and also presented keynotes at several Women's Well-being
Conferences. She teaches "communications first aid" to
cancer and hospice organizations.
is a Trustee of AACR, the nation's oldest cancer research
foundation, and is a Fellow of Florida International
University's Center For Leadership. She is a Board member of
PE4Life, a national children's fitness initiative and was a
founding Board member for City Year, which became the
model for the AmeriCorps program.